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November 23, 2025 4 min read

Uninsured Motorist Claims in Travis County: What to Do When the At-Fault Driver Has No Insurance

In Texas, roughly 1 in 5 drivers does not have insurance. If you drive in Austin, the odds are high that eventually, you will be hit by someone who cannot pay for the damage.

Technically, the Texas Insurance Code applies the same way across the state. But practically, handling an uninsured motorist (UM) claim in Travis County is different than anywhere else. Between the Austin Police Department’s non-response policy and the unique makeup of local juries, you face a specific set of challenges here.

Here is the reality of pursuing an uninsured motorist claim in Austin and how to protect yourself.

Why Austin's "No-Response" Police Policy Hurts Your Claim

The biggest hurdle for Austin drivers right now is the Austin Police Department (APD) policy on non-emergency crashes.

In many Texas counties, if you call 911 after a wreck, an officer arrives, checks everyone's insurance, and issues a "Blue Form" (crash report). That report is your golden ticket—it serves as official government proof that the other driver was uninsured.

In Austin, that rarely happens anymore.

Unless someone is severely injured or a car is immovable, APD will likely instruct you to call 311 and file a report online. No officer will come to the scene. No officer will verify the other driver's insurance status.

The Result: The burden of proof shifts 100% to you. You must prove to your own insurance company that the other driver is uninsured. If you fail to gather evidence at the scene, your insurer may deny your UM claim, arguing there is no proof the other driver was at fault or uninsured.

5 Evidence Steps to Take When APD Won't Show Up

Since you cannot rely on a police report to document the facts, you must build the case yourself immediately after the crash.
  1. Photograph the Driver’s License & Insurance Card: Do not just write it down. Take a clear photo. If they refuse or admit they don't have one, turn on your phone’s video recorder and state the date, time, and location while filming the scene.
  2. Get the License Plate Immediately: Before you even get out of the car, snap a photo of their plate. Uninsured drivers often flee the scene (Hit-and-Run) once you mention calling the police.
  3. Record Audio of Admissions: Texas is a "one-party consent" state. You can legally record your conversation. If the other driver apologizes or admits, "I missed the light," that audio can be the difference between a payout and a denial.
  4. Scan for Cameras: Look for doorbell cameras (if in a neighborhood like Hyde Park) or business security cameras (if on South Congress). You must request this footage immediately before it is deleted.
  5. Self-File Form CR-2: Since APD won't file a report, you must file a Blue Form (CR-2) with TxDOT. This creates an official record of the incident.

Filing in Travis County vs. Williamson County: Why Venue Matters

Where the lawsuit is filed ("Venue") can dictate the settlement value of your case. This is critical if your accident happened near the county lines, like in North Austin, Pflugerville, or Round Rock.
  • Travis County: Juries here are historically more liberal and "plaintiff-friendly." They tend to be more sympathetic to injury victims, which often pressures insurance companies to offer higher settlements to avoid trial.
  • Williamson County: Just a few miles north, the jury pool becomes significantly more conservative. Juries here are known to be skeptical of injury claims and "pain and suffering" damages.
The Strategy: If your accident occurred on the border (e.g., near the I-35 and SH 45 interchange), an experienced attorney will analyze exactly where the impact occurred to determine if we can legally file in Travis County rather than Williamson County.

The "Physical Contact" Rule for Austin Hit-and-Runs

Travis County sees a high volume of hit-and-run accidents, especially on high-speed corridors like Mopac (Loop 1) and I-35.
Many drivers assume Uninsured Motorist coverage protects them if they are run off the road. In Texas, this is only partially true.
Texas law requires actual physical contact for a hit-and-run to trigger UM coverage.
  • Scenario A: A truck swipes your side mirror, and you spin into the guardrail. Covered (Physical contact occurred).
  • Scenario B: A truck drifts into your lane without touching you. You swerve to avoid them and hit the guardrail. Not Covered (This is a "Miss-and-Run").
Without physical contact (paint transfer, dents), insurance companies will almost always deny the claim, arguing you simply lost control of your vehicle.

What Next?

If you were hit by an uninsured driver in Austin, or if you were the victim of a hit-and-run, do not wait for the police report that isn't coming. We can help you establish proof and navigate the specific court procedures of Travis County.

About the Author

Aaron B Mickens

For over 25 years, Aaron has fought for justice on behalf of Austin's injured. He is committed to standing up to insurance companies and winning for clients across Central Texas.

View all articles by Aaron

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